You may be trying to access this site from a secured browser on the server. Please enable scripts and reload this page.
Turn on more accessible mode
Turn off more accessible mode
Skip Ribbon Commands
Skip to main content
Turn off Animations
Turn on Animations
Use SHIFT+ENTER to open the menu (new window).
To navigate through the Ribbon, use standard browser navigation keys. To skip between groups, use Ctrl+LEFT or Ctrl+RIGHT. To jump to the first Ribbon tab use Ctrl+[. To jump to the last selected command use Ctrl+]. To activate a command, use Enter.
Tab 1 of 3.
Tab 2 of 3.
Tab 3 of 3.
Falcon IT Services, Inc.
About Falcon IT Services
Managed IT Services
Drop Off Library
About Falcon IT Services
We take ownership and responsibility in order to achieve results that are above and beyond what is expected from a typical IT provider.
Falcon IT Services has been providing small and medium sized businesses in Miami with comprehensive Information Technology solutions since 2002. Most of our clients have been with us for over 10 years. We retain our clients by providing them with excellent service at affordable prices.
Our prime directive is the confidentiality, integrity and availability of your data and business services. Security is ingrained into our business culture and we extend that to our clients through policy, attention to detail and training. We hire our own in-house technical support staff.
We do not hire under-qualified technicians that follow support tree diagrams to resolve problems.
Our helpdesk technicians are IT professionals with college degrees and extensive IT experience.
We provide them
with training in troubleshooting and advanced skills, and ensure that they are apprised of the latest technology and security standards of excellence.
We believe in hard work. We do not bind our clients to lengthy contracts or renewals. Our agreements continue on a month to month basis after 1 year. We like to earn your business through continued service excellence, not legal bindings.
We are a Microsoft partner and a
with a gold achievement award. We specialize in Microsoft applications, servers and cloud technologies.
In addition, our know-how in the field of Linux based open-source platforms, enables us to extend to our clients, at no additional cost, privately hosted versions of the same
offered by many cloud application providers.
Our helpdesk staff answer calls and address issues quickly. We take ownership of issues and see them through until resolved satisfactorily. Most of our help desk calls are addressed within 5 minutes.
We provide a professional and structured environment for both our employees and our clients. We make use of broad policy and structured approaches to serve as regulators for security, ethical behavior and conduct. Our company's culture,
are a reflection of the commitment that we have to our clients as well as to ourselves.