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About Falcon IT Services

Falcon IT Services has been providing small and medium sized businesses in Miami with comprehensive Information Technology solutions since 2002. We offer a premium managed IT service to businesses that demand higher levels of professionalism, responsiveness and security from their managed service provider.
 
We are a Microsoft Partner, an MCC (Microsoft Community Contributor) and an active member of the technical blogging community. We publish a technical knowledbase that receives throusands of visitors per month. Some of our articles have been used as reference by university students and researchers alike. We have developed in-house, open source tools used by both private corporations and public government entities. 
 
We provide a professional and structured environment for both our employees and our clients. We make use of broad policy and structured approaches to serve as regulators for security, ethical behavior and conduct. Our company's culture, policies and reputation are a reflection of the commitment that we have to our clients as well as to ourselves.
 
If your current managed service provider is not meeting the high standards that you expect, contact us for a complimentary interview and to find out how we can provide you with the reponsive and professional level of service that you deserve.
 
Mission Statement: We help prevent and solve problems by taking responsibility and ownership, and following through to achieve satisfactory results. We provide strong security and high levels of efficiency, integrity and quality of work.
 
 
Areas of expertise:
 

Microsoft Windows Server 2000, 2003, 2008, 2012, 2016
Microsoft Exchange Server Server, 2003, 2007, 2010, 2013, 2016
Microsoft SharePoint Server 2003, 2007, 2010, 2013, 2016
Microsoft Hyper V Server 2008, 2012, 2016
VPN, RRAS, TCP/IP Routing (Microsoft, Cisco, Sonicwall)
Windows 2000, XP, Vista, Windows 7, 8 and 10 Desktop PC's
Managed Security, Contingency Planning, Disaster Recovery and Business Continuity
Cloud Based Exchange, Office 365 and other Microsoft Hosted Platforms

At Falcon IT Services, we believe in achieveing results and getting things done, rather than shifting blame.

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