Managed IT Services, Managed Security & Help Desk Support in Miami, FL

Falcon IT Services provides SMBs in Miami with enterprise-class IT management, IT security and IT support usually afforded only to large corporations.

Flat Rate

We provide flat rate network management, help desk support, security and other IT related technical support services.

Fast Support

No call backs, our technicians answer the phones and attend to you right away. Most support calls are answered in less than 2 minutes. We provide bi-lingual tech support in English & Spanish.

Safe Choice

In business since 2002, we only hire technicians with computer science degrees. We foster a culture of honesty, integrity, service and security.

Falcon IT Services is a provider of comprehensive information technology solutions and IT support to small and mid-sized businesses in Miami, Fl.  We provide enterprise class IT services and support generally afforded only to large corporations. Our solutions will help your business leverage technology to increase revenues, reduce operating costs and deepen your customer relationships.

Many small and mid-sized organizations struggle with the high cost of IT management and support. They find it difficult to employ and retain competent and experienced staff, especially in areas of high demand such as IT Security. Frustrated, they resort to low-skill hires or hourly contract workers, while nervously renouncing maintenance, security and best practices.

Contracting a professional managed IT service provider such as Falcon IT Services can alleviate these types of problems.

Technology has been the leading driver of business efficiency in the last 30 years. Businesses that embrace technology gain a competitive advantage while those that resist, soon find themselves unable to compete. Large corporations have IT departments that encompass broad skills and knowledge. But what about small and mid-sized businesses?

If your organization has between 10 and 200 computers, a managed service provider is right for you. Managed services allows SMBs to leverage technology to even the playing field. A managed IT service plan from Falcon IT Services gives SMBs access to multiple, specialized staff, including: on-site support, remote help desk support, systems engineering and cybersecurity. You get enterprise grade IT for less than the cost of a single, in-house desktop support technician.

Falcon IT Services is a premier managed IT services company. Unlike other managed service providers, we don’t use an SLA-based call-back system. Our technicians answer phone calls and help you when you need it most: right when you call!

Our focus is on helping SMB organizations in Miami-Dade county, providing them with all the benefits of enterprise-grade IT management at attainable prices.

Are you tired of your current IT situation? If so, contact us today for a complimentary interview, and to learn how Falcon IT Services can help your business work smarter and grow faster.