In order to mitigate Sonicwall SSL VPN’s zero day vulnerability, we have changed Sonicwall routers to allow SSL-VPN (using NetExtender) from whitelisted IP addresses ONLY. If you are traveling and plan on using an alternate ISP (such as a cell phone hotspot or hotel) please connect to the Internet, visit www.ipchicken.com and take note of the IP address shown.
For immediate assistance, call our help desk to have the IP address whitelisted. Alternatively, email the helpdesk the IP address and request an SSL VPN whitelist.