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Falcon IT Services, Inc. > Falcon IT Services Support
Falcon IT Services Support Page
  
  
Description
  
  
  
  
Trouble TicketLarge File Transfer
Submit and get status of your trouble tickets.
Transfer Large FilesIn page navigation
Remote SupportQueue Based Remote Access
Remote Support
Queue Based Remote SupportIn page navigation
IT Policies & Procedureshttps://www.falconitservices.com/support/Site%20Assets/IT%20Security%20Guidelines.jpeg
Baseline and recommended IT policies and guidelines
https://www.falconitservices.com/support/Support%20Wiki/Baseline%20and%20Recommended%20IT%20Policies%20and%20Procedures.aspxIn page navigation
Safeticahttps://www.falconitservices.com/support/Site%20Assets/Safetica.jpg
Safetica DLP Management Panel
https://safetica.cloud.falconitservices.com/WebSafeticaIn page navigation
Application PanelApplication Toolbox
Control Panel for applications
Application ToolboxIn page navigation
  
  
Description
  
  
  
  
NextcloudNextCloud
Secure File Sharing and Workgroup Collaboration
https://ucs.cloud.falconitservices.com/nextcloud/login?redirect_url=&direct=1In page navigation
OX Suitehttps://www.falconitservices.com/support/Site%20Assets/e-mail.jpg
Encrypted Email, Document Management & On-Line Storage
WebmailIn page navigation
Virtual Meetinghttps://www.falconitservices.com/support/Site%20Assets/virtual-meet-1.jpg
Conduct Sales Presentations, Trainings and On-Line Meetings
https://meet.cloud.falconitservices.comIn page navigation
Open Projecthttps://www.falconitservices.com/support/Site%20Assets/projectmanagement.jpg
Comprehensive Project Management Suite
https://ucs.cloud.falconitservices.com/openproject/In page navigation
Wekanhttps://www.falconitservices.com/support/Site%20Assets/odoo-kochi.jpg
Kanban Style Organization and Simplified Project Management
https://ucs.cloud.falconitservices.com/wekanIn page navigation
Suite CRMhttps://www.falconitservices.com/support/Site%20Assets/CRM.jpg
Comprehensive Client Relationship Management Tool
https://ucs.cloud.falconitservices.com/suitecrmIn page navigation
  
Summary
  

Nextcloud is the most deployed on-premises file share and collaboration platform. Access & collaborate across your devices.​ Nextcloud application functionally is similar to Dropbox.

Aside from storing and shring files, Nextcloud has a built in Microsoft Office compatible text edidor, spreadhseet and presentation designer.

Nextoffice also includes a diagram designer with templates and graphic libraries for floor diagrams, workflow diagrams, organization charts and engineering diagrams.

  

OpenProject is the leading open source project management software. This app offers a powerful feature set that enables project teams to efficiently plan, steer and communicate within projects:

Issue tracking (e.g. tasks, milestones, project phases, requirements, bugs, risks), Gantt and roadmaps , Scrum and Agile, Time and cost reporting, Wiki, Document management and much more.

For a getting started tutorial, click here.

  

The Open Xchange application suite is a robust E-mail and workgroup collaboration suite. It includes an encrypted e-mail platform similar to secure envelope, an on-line office editor and on-line storage.

  

​Know your customer by creating a central repository for all your customer data enabling you to gain key insights that can be used to enhance and nurture your business relationships.

Engage your customers more effectively with personalised experiences and consistent messaging. Automate customer segmentation, send targeted marketing content and track important activity to generate more leads and feed the funnel.

  

The Big Blue Button is an advanced platform for video conferencing and presentations. It can be used to conduct video conferences, sales presentations, distance classroom or virtual trainings.

We ask that you only utilize the resources that you need and keep it strictly for business use. We have imposed generous limitations, they are:

  • 1 meeting room per company
  • 3 Hour max meeting time
  • 2 weeks maximum recorded video retention
  • 25 concurrent attendees

If you wish to exceed these limitation or have your own custom branded meeting rooms, please contact me for information about installing an on-site version.

To start, visit https://www.falconitservices.com/support/default.aspx and click on the virtual meeting icon. Sign up with a user name and password and I will notify you once your account has been approved. From there, you can start presenting your own virtual conferences.

Please following these simple rules of conduct when using our service:

  • The service is provided free to our clients, but the resources required to run it are costly. Please be considerate, take  what you need, leave what you don't.
  • Please do not abuse the service by conducting unnecessary meetings, leave meetings running unattended or recording meetings when not deemed necessary.
  • Please make sure to END the meeting when you have finished.
  • The service is only for FITS clients conducting business meetings and presentations. Do not use the service for personal use.

Click here for instructions on how to set up meeting rooms and manage the meetings as a presenter.

  

Kanban boards are excellent tools for maintaining to-do lists, simplified project management, organizing teamwork with co-workers, or planning a party. They help you to structure tasks, visualize projects, and carry them out more efficiently. Wekan is an Open Source Kanban board. It can help you to concentrate on certain tasks and activities, and keep an eye on your projects and approaching deadlines.

 
 
  
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