Unfortunately, some of our clients who have recently moved to Office365 have been targeted by scammers posing as Microsoft. Once you move your email to O365, it's relatively easy for scammers to know it by viewing your domain's DNS records or by analyzing your email headers, both of which will show outlook.com as a routing gateway.
Scammers will try to use this information in order to get access to your O365 account by attempting to impersonate Microsoft. If they can control your O365 email, they will use it as a launching platform for getting to your financial and other accounts via email-based password resets.
Microsoft will not call you to solicit passwords or any account details about Office 365. Please do not under any circumstances divulge information by phone or email. If you receive a call from anyone claiming to be calling from Microsoft, simply state that O365 is managed by a third party and refer them to us.
We have upgraded our spark server to the latest version which has some added features and increased security. The new SPARK server has changed to chat.falconitservices.com.