Unified communications is the integration of enterprise communication services such as instant messaging (chat), presence information, IP telephony, video conferencing, desktop sharing, data sharing, interactive whiteboards, call control and fax.

Unified Communications encompass all forms of communications that are exchanged via a network as they become an integrated part of the network communications deployment and may be directed as one-to-one communications or broadcast communications from one to many.

Communications have changed greatly in the past 10 years and modern, agile businesses need to embrace the power of ubiquitous and integrated communications channels. Falcon IT Services can help bring the efficiencies and capabilities of unified communications to your business, while maintaining controls and security requirements that ensure compliance with a broad set of policies.