If you are running TrueNAS version 11.3 or greater, you need to create a dataset below the storage pool as you cannot edit ACL permissions for the pool. To do so, follow these directions:

Open the TrueNAS user interface and navigate to Storage –> Pools. Click on the three dots next to the pool and select add dataset.

 

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Give your dataset a friendly name and click on the submit button to create the dataset. Click on the three dots next to the newly created dataset and select edit permissions.

 

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Select the user and group and under the owner fields and then grant them ACLs under the access fields.

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When finished, click the save button.

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