Before upgrading your installation of Altaro Off-Site backup, follow good practice and make a backup of the server’s image.  Also, it’s necessary to run a compatibility check. You can download a tool from the Altaro Web site to do this. The tool will check if you have the pre-requisites which are:

  • Altaro VM Backup must be 8.0.3 or newer
  • Altaro Offsite Backup must be 8.0.3 or newer
  • .NET Framework Version installed must be 4.7.2 or newer
  • The Operating System version must be running Windows Server 2008R2 SP1 or newer
  • TLS 1.2 must be installed, enabled and working on the server

For additional information, you can view greater details on Altaro’s requirements.

Once you have downloaded the pre-requisite checker tool to the off-site server, right click on it and select run with PowerShell as shown below.

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The tool will display the versions of the pre-requisites and display TRUE if they minimum requirements are met.

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Once the pre-requisites are met, download the off-site server from Altaro’s Web site.

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You can install an in-place upgrade however if you are running more than a version or two behind the latest build, it’s recommended to do a fresh install. You can do this while retaining your settings which is how this tutorial will proceed.

Uninstall Altaro Off-Site Backup by opening an elevated Powershell windows and running the command: removealtaro. This will bring up the install wizard where you can select remove.

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Once the software is removed, navigate to C:\Program Files and delete the Altaro folder if it’s still there. WARNING: Do not delete the Altaro folder in C:\ProgramData. This folder stores your configurations.

Right click on the Altaro Off-Site installer and run as administrator and proceed with the installation.

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Once installed, open the program and log in.

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Check the left pane menu items to ensure that the correct updated version is installed.

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